Shipping origin
Orders ship from the United States.
Our primary market is the United States. We also offer delivery to selected international destinations listed in the country selector at checkout. Delivery is available only where a shipping option is offered for your address.
Order cutoff
Orders placed before 2:00 PM (Pacific Time) are processed the same day; orders placed after go out the next business day.
Handling time
Orders ship within 0–1 business days (Monday–Saturday) after payment is confirmed.
US standard transit time
5–7 business days once shipped, depending on your location.
US total delivery time
5–8 business days from order to arrival, in most cases.
International delivery
International transit times vary by destination and carrier. The US delivery estimate above does not apply to international orders. Contact us before ordering for destination-specific delivery information.
Shipping costs
Free standard shipping on all orders delivered within the United States. No minimum order value is required. Optional US express shipping costs $12.00 USD where offered at checkout. Express transit is estimated at 1–2 business days after dispatch, plus the 0–1 business day handling time. Delivery estimates are not guarantees; available options and destination-specific estimates appear at checkout.
Order tracking
You'll receive a shipping confirmation email with tracking once your order ships.
Lost or damaged packages
If your order arrives damaged or doesn't arrive, contact us and we'll help resolve it — see our Return & Refund Policy for details.
Contact
BOX ZENVOR-shop
Operated by ZENVORA MARKET LLC
Business address: 7901 4th St N, Suite 300, St. Petersburg, FL 33702, United States
support@boxzenvor.shop
+1 (959) 267-9917